I'm just as confused as you! I came back here to check if a commission was done for me (I don't remember because of my terrible memory ;; ) but then they seem to be gone. If it turns out that the comm wasn't done, then I have no idea what to do..
edit: alright, I checked all the art of my OCs I have, and I don't seem to have theirs.. I'm genuinely a bit sad because I don't know if I can get my money back.